BRAG 2011 is in the history books.

We try our best to improve our service every year. We'll try again next year. We always appreciate kind words from our loyal riders. We even appreciate the criticisms, because it helps us improve. Here are the emails received from the most recent BRAG.

Testimonials from riders.

Thank you for your part in our great BRAG 2011 experience. My husband knew there was no way he’d get me to do the ride with camping involved. Our next option was to load down the bike with panniers. Thanks to our friends who recommended you (Roger Strauss & Eve Kofsky!) It made our riding much more enjoyable than lugging the extra weight on our bikes and we couldn’t have asked for a better luggage service!

Hopefully we’ll be back next year and your great service will definitely be part of the 2012 BRAG experience.
Claudia Rowe
RMS Associates, Inc.
Smyrna, Ga

I just wanted to let you know that I was very pleased with the service you provided.
Thanks, Sarah Swab, Fayetteville

Larry, John, Carol, and Vinny,
Thank you for the excellent luggage transport service at BRAG!
Everything went very smoothly and our bag was always at the hotel well ahead of us.
Carolyn and Larry Downey

You guys did a GREAT job for us 6 biking blue hens from Delaware!
Edward C. Pankowski, Jr.
Wilmington, DE

Keep up the good work. Thanks
Tom Coggin President DATADIRECT Innovation in Progress!

Larry, John, Carol, Olivia & Vinny,

It's difficult to pose suggested changes to what is a seemingly seamless operation. This is the fourth year that my friends and I used your service and from our perspective, everything went perfectly. We stayed at motels and it's very reassuring to know that all you have to do is keep the label current and drop the bags at the designated area in the morning and know that they will reach the proper destination, being there when we pull in. We even had a relatively last minute change due to the Metter motel situation and it went off without a hitch.

Your web page instructions are extremely clear and it's a shame that you need to make changes for people who won't take the time to read them. Conspicuously mark the bags, change the destination label daily and stay at 40 lbs. How hard is that?

I can't imagine going on BRAG without using Brother John's Luggage Service. See you next year.
Mike Katz
Delaware

This was my first time using your service, and Personally, I thought the service was flawless for me. I had no issues what so ever. I did think there was a lot of instructions, but not confusing at all, and if that is what lead to my flawless service, then that is what it took.

Thanks for everything, and I would definitely use you guys again
Michael Roberson

Our group had absolutely no issues with your service. All our bags were there waiting for us every day when we arrived back at our hotel. I don't think the instructions were difficult to read or follow. However, you did need to take the time to read them in order to know what to do! I'm glad your URL will be available because BRAG's website can sometimes be difficult to navigate. Larry Black and Brother John's luggage service rocks! There is no way I would do BRAG without you guys! Thanks again for the service you provide.
Laura Clements

You guys did a great job. Don’t sweat the small stuff from the vocal minority. Your instructions are perfectly clear and it would be really hard to screw them up. Thanks for making my BRAG a great, carefree ride.
John L. Bryan, Jr.

You guys did a great job. No problems at all. The instructions were simple. The only suggestion I have is to have people put a piece of masking tape on their bag and write on it, "To be Picked Up by Brother John ONLY. Then, the customary bag tag as to where the bag should be delivered should be affixed to the handle or grip of the bag. Again, everyone should know that the bag should be ready for pick up by 0730; otherwise, no pick up. See you again next year.
Best, Jeff Pickett

A great job by your crew, Larry. There is no way BRAG would be possible for me if not for their hard, accurate, and dedicated service.
Roger Strauss

Absolutely no problems with your service--will definitely use you next year
Colin Whelan

Thank you for a job well done. We are very appreciative of everyone’s efforts. Our only suggestion might be an earlier delivery on the last day. Don’t know how feasible that is but we wound up waiting awhile at the end point for the truck to arrive.

See you next year!
Mary & Jim Chamberlin

I thought you guys did a great job! Thanks for making it easy for us.

Milt Schreiber

As in life, 10% of the people cause 90% of the problems. As usual, BroJohnSAG did a great job and was as reliable as always. Thanks for the great service!
Steve Farkas

I did BRAG Lite (Thursday through Saturday) and the luggage was handled great. Never a moments worry about the luggage arriving at the hotel.
Cindi Burgess

Thanks Larry. You guys are the real deal! We had a good time this year. Have a great summer!
Rich Minser

I had a great time on the ride, was thoroughly pleased with the service! Thanks guys! Great job!

Mr. Jamie Jonathan Kraft, MBA
Executive Director
CENTER FOR ENTREPRENEURSHIP AND INNOVATION
Warrington College of Business Administration, University of Florida

As usual you guys did a wonderful job. You have no idea what a joy it is to roll into the motel and see your bag waiting for you! A shower and clean clothes make for a great day. (That and possibly a cold beer!)
Regards, Len Dorrien

I would like to note that we had a wonderful experience with you guys this year as we have every year in the past. Our luggage was waiting for us at each hotel and a welcome sight. What a luxury to have your service!! Thanks for all you do to take care of our "stuff"!
Patricia Beckham

You all did a great job!

Thanks for everything!--- Gary Larkins

Thanks for your great service

Thanks, FWC (Frank Cawood)

Last Updated: July 2011